Privacy Policy

We value privacy and collect only what is necessary to deliver our services. This policy explains what we collect, why, and how you can control it.

Who we are

This Privacy Policy applies to Deephub Design Academy (“Deephub,” “we,” “us,” or “our”) and describes how we handle personal data when you visit our website, sign up for programs, or interact with our content. This policy is written for a global audience, including users in regions governed by laws such as the GDPR (European Economic Area/UK) and CCPA/CPRA (California).

Data we collect

• Account data (such as name, email, and credentials you choose) when you register, subscribe, or request information.

• Usage data (such as pages viewed, clicks, session duration, referrer URL, approximate location derived from IP, device and browser type) to understand how the site is used and improve performance.

• Communications (such as messages, support requests, and feedback) when you contact us or participate in community activities.

• Payment data is processed by third-party payment providers. We do not store full payment card details on our servers. Providers may process billing identifiers, last four digits, expiry, and transaction status.

• Cookies and similar technologies used for essential site functions, preferences, analytics (where enabled), and to remember consent choices.

How we use data

We use personal data to provide courses and services, personalize learning experiences, respond to requests, improve features and reliability, ensure security and prevent fraud, manage subscriptions and transactions, and comply with applicable laws.

Legal bases (GDPR/UK GDPR)

• Performance of a contract (e.g., delivering purchased courses, account access, and support).

• Legitimate interests (e.g., securing our services, understanding site usage to improve usability, preventing abuse).

• Consent (e.g., optional cookies or marketing communications where required).

• Legal obligation (e.g., tax, accounting, and compliance requirements).

How we share data

We do not sell personal information. We may share data only as necessary for the purposes described above, including with:

• Service providers that host our systems, provide analytics, email delivery, customer support tools, and payment processing.

• Professional advisors (e.g., legal, tax, or auditing) when needed.

• Authorities if required to comply with law, enforce our terms, or protect rights, safety, and security.

• Business transfers in the event of a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.

International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers (such as contractual protections) and work with vendors that maintain recognized security and privacy standards.

Cookies and tracking

We use cookies and similar technologies to keep the site working, remember your settings, and understand how the site is used. You can manage cookies through your browser settings and, where applicable, through our consent options. Disabling certain cookies may impact site functionality.

Your rights

Depending on your location, you may have rights such as access, correction, deletion, portability, restriction of processing, and objection. You may also withdraw consent where processing is based on consent. To make a request, contact us at [email protected]. We may need to verify your identity before fulfilling requests.

CCPA/CPRA notice (California)

California residents may have the right to know what personal information is collected, used, disclosed, and to request deletion or correction, subject to exceptions. We do not sell personal information in the conventional sense. You may submit requests via [email protected].

Data retention

We retain data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on data type, purpose, and legal requirements.

Security

We use industry-standard safeguards designed to protect personal data, including access controls, encryption in transit where supported, monitoring, and least-privilege practices. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Children’s privacy

Our services are not directed to children under 13 (or a higher age where required by local law). If you believe a child has provided personal data to us, please contact [email protected] so we can take appropriate steps.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact

If you have questions or requests related to this Privacy Policy, contact us at [email protected] or call +1 (628) 555-0147.